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The Tag has your pet's name and your contact number printed directly on it — nothing to scan. Tag + QR adds a printed QR code linking to your pet's own digital profile page. Tag + QR + NFC adds an embedded chip so the same profile opens with a single tap. See our How It Works page for the full breakdown.

No — printed, not engraved. Tags that show a "Personalize This Tag" section on their product page get your pet's name and your contact number printed directly onto the surface. A tag without that section ships with TapMyPet's own branding instead — check the product page before ordering if this matters to you.

Not once your order is being prepared for shipment, since printing happens at that point. Double-check your details at checkout before paying. If you activate a digital profile (Tag + QR or Tag + QR + NFC), you can edit that anytime from your dashboard, even if the printed tag itself can't change.

Yes — the Bundle of 3 gives you a separate name and phone number field for each of the 3 tags right on the product page, so you can set them up for three different pets at once (or leave any blank and print them later).

Yes — they're built to handle everyday wear, from walks in the rain to a dip in the pool.

No. Each of our QR and NFC tags is paired with a unique activation code and PIN in our system, generated specifically for that physical tag — it can't be swapped for a third-party chip.

It'll show an "Out of Stock" label and the Buy button will be disabled — or, if we're taking preorders for it, you'll see a "Preorder" option instead so you can still order and we'll ship as soon as more are ready.

No app, ever. A QR code opens with any phone's camera; an NFC tag opens with a tap on most modern iPhones and Android phones straight from the lock screen.

No. The Tag doesn't include QR or NFC, so there's no profile to set up — it's ready to wear as soon as it arrives. You'll still have a TapMyPet account for your order history, in case you add a QR or NFC tag later.

As much or as little as you want: a photo, bio, medical/alert notes, vet contact, species, breed, sex, weight, color/markings, microchip number, and date of birth (shown as an age on the public profile). Everything is optional and editable anytime from your dashboard.

You're in control. From your dashboard you can hide your address from the public profile entirely, and choose whether your vet's contact shows up too.

Yes — every pet you activate shows up under the same account and dashboard. No extra sign-ups, no per-pet fees.

Turn it on from your dashboard's My Pets page for any Tag + QR or Tag + QR + NFC pet. While it's on, anyone who scans or taps that tag is asked — with their explicit permission — to share their location. If they allow it, you get it instantly by email and as a dashboard notification. If they decline, nothing is sent.

Only while Lost Mode is on. A regular scan — including your own taps to check the profile — is quietly counted under the Scans tab of your dashboard, not sent to you as a notification. Turn on Lost Mode for the pet you're worried about and you'll be alerted immediately, with a location, the next time it's scanned.

Turn on a Drop-off / Meeting Point from your dashboard's My Pets page and pin a spot on the map — it doesn't have to be your home; a barangay hall, a known landmark, or a store you trust works well too. A finder who'd rather not share anything can still tap one button on the profile to see exactly where to bring your pet.

No. Sharing location uses the finder's browser's built-in location prompt — nothing to download or sign up for.

No — a shared location is relayed to you once by email and notification and isn't kept in our database afterward. See our Privacy Policy for details.

Payments are processed securely through PayPal, which also accepts major debit/credit cards without needing a PayPal account.

Nationwide within the Philippines. Delivery estimates are shown at checkout based on your region, and you'll get a tracking number by email once your order ships.

Yes, anytime while it's still marked "pending" in your Order History — before it ships. Once it ships, see our Shipping & Refund Policy.

Contact us within 7 days of delivery and we'll arrange a free replacement or a full refund. Details in our Shipping & Refund Policy.

Yes, just order a new one from the shop. If you had a digital profile on the old tag, let us know when you reach out and we can help carry those details over to the new one.

When we run a promo, you'll get a code to enter in the Promo Code field at checkout — the discount applies automatically before you pay.

An account is created automatically the first time you activate a QR or NFC tag, or you can create one at checkout for order tracking regardless of which tag you buy.

Use the "Forgot password" link on the login page, or the password reset link in your Account Settings.

Yes — earn a commission for every friend who buys through your referral link. See our Referral Program page for how it works and how payouts are sent.